Shipping policy
Shipping Policy
Last Updated: March 2026
Thank you for shopping with Sendora Event. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for details regarding order processing and delivery.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you if there is any significant delay in shipping your order.
Shipping Time
Estimated delivery times depend on your location:
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United States: 5–10 business days
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International Shipping: 7–15 business days
Delivery times are estimates and may vary depending on shipping carrier and customs processing.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout.
We may occasionally offer free shipping promotions, which will be clearly indicated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery.
Lost or Damaged Packages
Sendora Event is not responsible for packages lost or damaged during transit. However, if your order arrives damaged, please contact the shipping carrier to file a claim.
You may also contact our support team for assistance.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Information
If you have any questions about shipping or your order, please contact us:
Sendora Event
50 Bird Avenue
Woodbridge Township, New Jersey 08830
United States
📞 Phone: +1 732-762-1747
🌐 Website: sendoraevent.com